TripNaari – Cancellation & Refund Policy

We understand that plans can change, and we’ve kept our cancellation policy fair and transparent so you know exactly what to expect.

For Domestic Trips:

• Cancellations made 30 days or more before departure – 70% of the total trip cost will be refunded.
• Cancellations made 15 to 29 days before departure – 50% of the total trip cost will be refunded.
• Cancellations made less than 15 days before departure – No refund will be possible, as most arrangements are prepaid by then.

For International Trips:

• Cancellations made 45 days or more before departure – 70% of the total trip cost will be refunded.
• Cancellations made 30 to 44 days before departure – 50% of the total trip cost will be refunded.
• Cancellations made less than 30 days before departure – No refund will be possible.

Important Notes:

• Refunds are calculated on the total trip cost, not just the booking advance.
• Refunds are processed within 7–10 working days from the date of cancellation.
• Certain arrangements like flights, visas, permits, and special event bookings are non-refundable, and their cost will be deducted from the refund amount.

If TripNaari Cancels the Trip:
 If we cancel a trip due to reasons like low group size, adverse weather, or unavoidable operational issues, you’ll receive a 100% refund or a full credit note (valid for future travel with us) — the choice is yours.

If the Trip is Cancelled Due to Natural Calamities or Government Restrictions:
 In case the trip cannot proceed because of situations such as natural disasters, extreme weather, political unrest, or government-imposed travel bans, the full amount paid will be converted into a credit note. This credit can be used for any future TripNaari journey within the validity period mentioned at the time of issuance.

No-Show Policy:
 If you fail to join the trip without prior cancellation, 100% of the trip cost will be retained, and no refund will be issued.

Booking Terms & Conditions

These Terms & Conditions govern all bookings made with TripNaari. By confirming your booking, you agree to comply with the policies mentioned below.

1. Booking & Confirmation

• To secure your booking, an initial deposit of ₹5,000/- per person is required. This amount is non-refundable and adjusted against your final payment.
• The remaining full payment must be made at least 10 days before departure for Domestic Trips and 20 days before departure for International Trips.
• Bookings made within these timelines require full payment at the time of booking.
• Your booking will be confirmed only after full payment is received.

2. Pre-Departure Process

• Once your booking is confirmed and full payment is made, a WhatsApp coordination group will be created for your trip.
• All important details including final itinerary, trip leader introduction, packing guidelines, and other updates will be shared in this group.
• Any pre-departure queries should be addressed via email or WhatsApp before the trip start date.

3. Cancellations & Refunds

For Domestic Trips:

• 30 days or more before trip – 70% refund of full trip cost.
• 15 to 29 days before trip – 50% refund of full trip cost.
• Less than 15 days before trip – No refund (as bookings are prepaid).

For International Trips:

• 45 days or more before trip – 70% refund of full trip cost.
• 30 to 44 days before trip – 50% refund of full trip cost.
• Less than 30 days before trip – No refund.

General Cancellation Terms:

• Refunds are calculated on full trip cost, not just the advance paid.
• Refunds will be processed within 7–10 working days after deduction of applicable charges.
• Certain components like flights, visas, permits, or special activity bookings are non-refundable.

4. If TripNaari Cancels

• In case of cancellation due to low group size, weather conditions, government restrictions, or unavoidable circumstances, you will be offered 100% refund or a full credit note—your choice.
• If a trip is cancelled due to natural calamities or government policies, the full amount paid will be issued as a credit note to be used within 12 months from the date of issuance.

5. No-Show Policy

• If you fail to join the trip without prior cancellation, 100% of the trip cost will be forfeited, and no refund will be given.

6. Safety, Hygiene & Conduct

• TripNaari prioritizes your safety and well-being. All transport, accommodation, and activity vendors are carefully vetted for safety and hygiene standards.
• Travellers are expected to maintain discipline, respect local cultures, and cooperate with the trip leader and fellow travellers.
• TripNaari will not be responsible for any injury, loss, or damage arising from negligence or failure to follow instructions.

7. Travel Insurance

• We strongly recommend purchasing travel insurance covering medical emergencies, trip cancellations, and loss/damage of personal belongings.

8. Health & Medical Requirements

• You must disclose any pre-existing medical conditions at the time of booking.
• TripNaari is not responsible for health-related issues arising during the trip.
• For certain trips involving physical activity, a basic fitness level may be required.

9. Changes to Itinerary

• The itinerary is subject to change due to weather, local conditions, or unforeseen circumstances.
• Any change will be communicated promptly, and alternatives will be provided wherever possible.

10. Liability Disclaimer

• TripNaari acts as a travel organizer and does not own or control third-party service providers (such as hotels, transport, or activity operators).
• While we take utmost care in selecting these partners, we are not liable for any delays, damages, or losses caused by them.