• The advance amount is non-refundable and non-transferable under any circumstances.
• Full Payment of the trip cost must be made before the trip begins. Pending Payments may eventually lead to the cancellation of the trip.
• The IDs will be verified before boarding. No boarding shall be entertained without a valid Govt. ID.
• The transfer of the bookings is not permitted. Only the names mentioned at the time of confirmation shall be allowed to travel.
• No refunds shall be made towards any inclusion(s) not availed by the Client.
• Travelers must take care of their luggage & belongings. The management shall not be accountable for missing items along the tour.
• The time of departure is stated & fixed. All travelers must update their status with the Trip Coordinator(s), & report at the pickup point 30 mins prior to the scheduled departure.
• The Air Conditioning will be switched off in the hills. Also, during the trip, it shall be the driver’s discretion to put off the AC as & when required, considering the traveler's safety & ease of travel along uneven & dangerous routes.

IDENTITY PROOF

In keeping with Government regulations, we request all guests (on single/double/triple occupancy) to carry a photo identity to present on check-in. Foreign nationals are required to present their valid passport and visa. Indian nationals can present any government issued photo identity address proof card e.g. driving license, passport, Aadhar card or voter’s ID card. PAN Card will not be accepted as the above. Also do keep handy proof of corporate affiliations, if you have made a corporate booking.

NO SMOKING

The Government of India has introduced a ‘no smoking’ rule for hotels, restaurants and all public places. This means smoking is prohibited in all parts of the campsite except in designated areas.

PAYMENT POLICY

50% payment at the time of Confirmation. Balance payment 24 hours prior to Departure.
Please note that the room/s and the rate will be confirmed subject to availability, at the time of receipt of the advance deposit details.

CHECK-IN/CHECK-OUT POLICY

• Our check-in time is 2 pm and our check-out time is 10 am.
• Check-in Early/Late, or sleep in and check-out late, we will be happy to oblige however is subject to availability. Both may entail a nominal additional charge.
•  If the behaviour of any guest is likely to cause distress or harm to them or others, our member of staff or other team members, our on ground Guide/Staff reserve the right to terminate their tour at any time and they will have to make their own arrangements; we will not be liable for any expenses incurred as a result. We will not entertain any claims arising in case such actions are taken by our staff.
•  The guests are responsible for their belongings. For any loss/damage Travelmite/third party will not be held responsible.
• Travelmite shall not be responsible for any delays or alterations in the program or indirectly incurred expenses in cases such as natural hazards, accidents, breakdown of machinery, weather conditions, landslides, political closure, or any untoward incidents.
• We do not provide any insurance policy to cover the expenditure on sickness or accidents or losses incurred due to theft or other reasons.
• Numerous factors such as weather and road conditions the physical ability of participants etc. may bring alteration in the itinerary. We reserve the right to make necessary changes in the schedule in the interest of safety, comfort and general well-being!