Cancellation should be done via email at [email protected]. Phone calls or messages will not be accepted for cancellations.

1. Cancellation charges are based on the total trek fee, regardless of the amount paid, whether in full or partial.

2. The cancellation policy is determined based on the original booking date and the original start date of the trek/tour.

3. If the booking is cancelled 15 days or before the trek date then 100% of the booking amount will be refunded. (100% refund except for 10% service charges).

If the booking is cancelled 7days to 15 days or before the trek date then 60% of the booking amount will be refunded.

If cancellations are made 0 day to 7 days before the date of travel then 100.0% of the total tour cost will be charged as cancellation fees.

No show = No refund.

 

You'll get your refund within 10 business days, but they'll deduct a transaction fee.

If there are government orders, bad weather, protests, landslides, or other unexpected issues, they'll try to offer you an alternative trip, but you won't get a refund.

If they cancel some activities, they'll give you a different plan, but no refunds.

If your trek or trip can't finish due to natural disasters or unexpected events (like rain, snow, earthquakes, strikes, or protests), no refunds.

You have to pay for any extra expenses because of these events, and the company isn't responsible for them.

No refunds. If you miss any part of the trip, like meals, no refunds.

If you decide or have to cancel the tour because of changes to the plan, no refunds.

If they change, cancel, or you don't use some parts of the trek or trip, no refunds. Make sure to understand these rules before booking your trip