• No cancellations will be taken over call or whatsApp msg. Please reply in email with payment receipt that you have received at the time of booking.
• No Show . No refund.
• If remaining payment is not received 7 days before  the event start date, Your slot is assumed to be cancelled. 
• Incase of government orders, harsh weather conditions , protests , landslides or any other unforeseen circumstances , we work out the best possible alternate plans or trips/treks. At times even certain activities are cancelled , the organisation provides the best alternate but no refunds are provided.
• If a trek is called off at the last moment due to a natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh etc.), Offbeat Compass will issue a trek voucher for the full amount and if possible will provide an alternate trek. The voucher can be redeemed upto same amount for the same trek or another trek in the next 365 days from the trek departure date.
• If a trek or trip cannot be completed due to natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh etc.). No refund would be provided.
• Any extra expense coming due to any natural calamity/unforeseen circumstances (like rain, snowfall, earthquake, landslides, strike, bandh, Train Cancellations etc.), Will be born by customer. Offbeat Compass will not be liable.

REFUND POLICY : 

• This is Non-Refundable & Non-Transferable event.

Train Tickets Booking Clause

• Train tickets from Hyderabad to Pune and Pune to Hyderabad will be booked by Offbeat Compass as part of the package (Only If available)
• Booking Class: Standard sleeper class tickets will be provided. Upgrades to AC classes can be arranged at an additional cost, subject to availability.
• Ticket Confirmation: We strive to book confirmed tickets for all participants. However, in case of non-availability of confirmed tickets (due to last-minute bookings or limited seat availability), RAC (Reservation Against Cancellation) or Waitlisted tickets may be booked. Participants will be informed about their ticket status in advance.
• Cancellations and Refunds: If a participant cancels after train tickets have been booked, the cancellation charges as per Indian Railways policy will apply. The remaining amount will be refunded according to our general cancellation policy.
• Alternate Travel Arrangements: In case of unconfirmed train tickets or other unforeseen circumstances, participants may choose to arrange their own travel to Pune. Offbeat Compass will assist with local transfers and logistics in Pune.

For any specific train-related queries or requests, please contact us in advance at 9866502095

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Weight Clause for Valley Crossing & Rappelling Activities

• For safety reasons, there is a weight limit for participants in the valley crossing and rappelling activities.
• The maximum allowable weight is 90 kg . This limit is enforced to ensure the safety of both the participant and the equipment used during the activities.
• Participants exceeding the weight limit may not be allowed to participate in the valley crossing or rappelling, as the safety harnesses and ropes are designed to handle specific weight limits.
• Weight Check: A weight check may be conducted before the activities to confirm eligibility. We request participants to provide their accurate weight during registration.
• Fitness Considerations: Participants must also be reasonably fit to engage in physically demanding activities like trekking, rappelling, and valley crossing.

If you have any concerns about the weight clause or require further information, please contact us prior to the event for clarification.