Confirmation Policy 

• Within 24 hours of a successful booking, the customer receives a coupon for a booking confirmation through email. 
• If the customer’s preferred timeslots are sold out or unavailable, an alternative schedule will be set up, and a new confirmation voucher will be given via email. 
• The customer may also decide to cancel their reservation before it is confirmed, in which case a full refund will be granted within 2–3 working days. 

Cancellation Policy 

• If cancellations are made 30 days or more before to the scheduled departure date, a cancellation fee of 15.0 percent of the total tour cost will be assessed. 
• If a cancellation is made between 15 and 30 days prior to the departure date, a cancellation fee of 25.0 percent of the total tour cost will be assessed. 
• If a cancellation is made between seven and fifteen days prior to the departure date, a cancellation fee of 50.0 percent of the total tour cost will be assessed. 
• Cancellations made between 0 and 7 days prior to the scheduled departure date will incur cancellation costs equal to 100% of the tour price. 

Refund Policy 

• Within three business days, refunds will be transferred. 
• Once begun, cash refunds typically take 5-7 business days to be transferred to the original account used to make the payment. 

Booking Policy 

• In the event that a customer requests a rescheduling, a fee equal to 25% of the booking value will be levied. 

Payment Terms Policy 

Prior to the date of booking, 100% percent of the total tour price must be paid. 

• During the Camp all the participants should obey all the Instructions and Decisions taken by the authorised representative of Native Trekkingor Trek Leader. 
• During any type of event, in case of any dispute for whatsoever reasons, the decision of the Trek Leader or authorized representative of Native Trekking shall be final and binding on all the participants. The Participants shall be solely liable for the Risks, Responsibilities and Consequences. 
• In case of any medical Ailments, Disorders, etc. which the participants are suffering or have suffered from, it is his / her responsibility to inform the organisers in advance, before commencement of the Camp or Trek. 
• If required, the participant(s) will have to take medical treatment from the Doctor / attendant available on the campsite or from the nearest available Medical centre or Hospital. The expenses for all medical treatment and arrangements for the same will be solely borne by the participant only. The Trek Leader or the authorised representative shall have complete discretion to continue the camp without the participant(s) suffering from medical problem. 
• Consumption of Liquor, Tobacco products, Cigarette etc. is strictly prohibited during any type of Events. The trek / event will be considered over only when we are back to our decided arrival place. 
• Participants should not Deface or Damage any monument by writing or scribbling on them. Any breach of the above two rules will be taken seriously, and will be removed from the Trek or Camp, and No refund is admissible in such cases. 
• Half Pants strictly not allowed in Native Trekkingwhile Trekking. ¾ OR Track pant would be better for Trekking. Avoid Jean Pant for inconvenience in Walking / Climbing. A Shoe having a Good grip will be Preferable. 
• In case of any Injury, Sickness, Accident, Death or Any other casualty or Loss or Damage of valuables or luggage or any equipment; Explorers, it’s instructors, organisers, volunteers or any other person involved wholly or partially, either individually or jointly, shall not be responsible in any manner for the same and no claims of the participants, parents, guardians, relatives or friends of participants will be entertained. 
• If the participants have enrolled for the activities like wildlife camping or any type of adventure sports activity, then all the Risks and Responsibilities related to and arising from such activities shall be solely upon such participants and Native Trekkingshall not be liable in any manner whatsoever.