No Refund shall be made with respect to the initial booking amount for any cancellations. However,

CANCELLATION AND POSTPONEMENTS BY ORGANISER(S):

• MOW may decide to cancel the event if there are less than 8 travellers or due to external factors which are beyond our control, such as Natural Hazards like rains, earthquake, landslides, strike, bandh, Virus OutBreak, curfew, etc,
• The Team will inform you about alternate events. You can choose to switch to any other event for which seats are available or choose to cancel in this case, the full amount will be refunded(Transportation Cancellation charges will be deducted) On business days, the refund amount will be completed within two weeks. All relevant refunds will be made via bank transfer only to the traveler.

CANCELLATION POLICY BY THE TRAVELER(YOU) :

• If you cancel 48 hours before the date of the event: No refund would be provided.
• Last-minute cancellations due to work, health issues, etc. would not be entertained and no refund or transfer shall be allowed for the same.
• No postponing your ticket to future events and no refund within 48 hours of the event start time.
• If you cancel 3-6days before the date of the event: you can transfer your tickets to your friends. We would be more than happy to have them on board and you could save your hard-earned money.
• If you cancel 7 days before the date of the event: 50 % of the full amount of the trip. (Payment gateway charges will be deducted). On business days, the refund amount will be completed within two weeks. All relevant refunds will be made via bank transfer only to the traveler.

NEED HELP ??

Contact us at [email protected] for questions related to refunds and returns.

• What is the best time of year to visit Vietnam?

  • The best time to visit Vietnam varies by region, but generally, spring (February to April) and autumn (August to October) offer pleasant weather throughout most of the country.

• Do I need a visa to enter Vietnam?

  • Most travelers require a visa to enter Vietnam. However, some nationalities may be eligible for visa-free entry or an e-visa. Check with your local embassy or consulate for current requirements.

• What is the currency in Vietnam, and can I use USD?

  • The official currency is the Vietnamese Dong (VND). While USD is sometimes accepted in tourist areas, it’s recommended to carry Dong for most transactions.

• Is Vietnam a safe country for tourists?

  • Vietnam is generally a safe destination, with a low crime rate. However, it’s wise to take standard precautions, especially in crowded areas, to protect against petty theft.

• What should I pack for a Vietnam trip?

  • Pack light, breathable clothing for warm weather, comfortable shoes, and a light jacket for cooler areas. Don’t forget essentials like sunscreen, insect repellent, and any necessary medications.

• Are vaccinations required before visiting Vietnam?

  • While no vaccinations are mandatory, it's advised to consult with a travel doctor for recommended vaccinations like Hepatitis A and Typhoid, especially for rural areas.

• What are the must-visit destinations in Vietnam?

  • Top highlights include Hanoi, Ho Chi Minh City, Halong Bay, the Cu Chi Tunnels, the Mekong Delta, Hoi An, and Ninh Binh.

• Is tipping expected in Vietnam?

  • Tipping is not mandatory in Vietnam but is appreciated in restaurants, for tour guides, and in hotels.

• Can I use my credit card in Vietnam?

  • Credit cards are widely accepted in major cities and tourist areas, but cash is preferred in rural areas and smaller establishments.

• Do I need travel insurance for Vietnam?

  • Travel insurance is highly recommended to cover medical emergencies, travel delays, and personal belongings.